Customers do not wait for a callback. If nobody answers, many simply call the next business they find. TxtAssistant answers missed calls, takes a detailed message, and texts you immediately so you can follow up while the customer still needs you, while giving callers a more professional first response.
Whether you are helping another customer, out on a job, closed for the day, or away from your desk, TxtAssistant answers missed calls so callers reach your business receptionist instead of voicemail.
As soon as someone leaves a message, TxtAssistant sends a text with the caller's name, phone number, and reason for calling so you know exactly who needs a callback.
Give every caller a professional first response instead of a ringing phone or voicemail greeting.
Keep potential customers from moving on to the next business before you have had a chance to respond.
Receive message notifications immediately so you can return important calls while customers are still looking for your service.
Keep your current business number. Simply forward unanswered calls to your TxtAssistant business receptionist.
The core job is answering missed calls and texting you right away, but your business receptionist can also help callers get basic information and give you better details before you call back.
Share the basics from your business fact sheet, like hours, service area, or other common information callers ask for.
Gather the name, phone number, reason for calling, and other helpful details so you know more before you return the call.
Create your account using your business email and mobile number. Your mobile number is used for message notifications and setup updates.
Select the phone number that will answer your missed calls.
Configure your existing phone to forward unanswered calls to your business receptionist number. We will walk you through the setup.
When you miss a call, your business receptionist answers, takes a message, and immediately sends you a text notification.
Perfect for owners and teams who rely on phone calls but cannot always pick up right away.
TxtAssistant answers missed calls, takes detailed caller messages, can answer common business questions, and sends you an instant text notification so you can respond quickly.
No. Keep your existing number. Simply forward unanswered calls to your TxtAssistant business receptionist.
Your mobile number is used to send instant message notifications when callers leave messages, along with setup and account-related alerts.
Yes. Try TxtAssistant for free before deciding if it is right for your business.
Every unanswered call is a potential customer who may never call back. Let TxtAssistant answer missed calls, capture important messages, and notify you instantly so you can follow up while the opportunity is still there.
No new phone system. No complicated setup. Just better coverage for the calls you cannot answer.